Fans Store Clarification

We want to clarify that https://shopsleep-token.com/ is not the official merchandise store for Sleep Token. We operate as an independent fan-based store. This is a platform created by fans, for fans.

Terms and Conditions

We partner with leading shipping services to ensure your orders are delivered reliably.

Customer Satisfaction Guarantee

Our goal is to ensure you love your purchase. If you’re not completely satisfied with your item, you can request an exchange or a refund within 15 days of receiving it.

At Sleep Token Merch, we take pride in our products and are dedicated to making sure you are completely happy with your purchase.

Price Assurance

We strive to provide you with the best products at competitive prices. All prices listed are in USD.

Accepted Payment Methods

Sleep Token Merch accepts major credit cards, including MasterCard, Visa, Maestro, and American Express. We also offer secure payment options through PayPal.

Please do not send any sensitive payment information via email, as we cannot be held liable for any losses incurred due to such actions.

Data Security

We use secure server software (SSL) to encrypt your information whenever it is transferred online. Your order details are kept safe with this encryption.

Website Usage Agreement

This website is managed by Sleep Token Merch. Terms like “we,” “us,” and “our” refer to Sleep Token Merch. Please read these terms, conditions, policies, and notices carefully before using our website. By accessing our site, you agree to comply with all terms and conditions outlined here.

These Terms of Service apply to all users, including browsers, vendors, customers, merchants, and content contributors. If you do not agree to these terms, you may not use the website.

The Terms of Service also apply to any new features or tools added to our store. We reserve the right to update or change these terms at any time. Regularly checking this page for updates is your responsibility, and continued use of the site signifies your acceptance of any changes made.

Section 1 – Online Store Usage

By using our website, you confirm that you are at least the age of majority in your jurisdiction or that you have the consent of a parent or guardian if you are a minor. Unauthorized or illegal use of our products is prohibited, and you must not violate any laws in your jurisdiction by using our services.

Destructive codes, including viruses or worms, must not be used on our site.

Section 2 – General Provisions

We reserve the right to refuse service to anyone at any time for any reason, without prior notice.

The content of your account (excluding payment details) may be transferred unencrypted and may involve changes to adapt to various networks or devices. Any credit card information transferred online will always be encrypted.

By using our services, you agree not to reproduce, duplicate, copy, sell, or exploit any portion of our services without our explicit written permission.

Section 3 – Information Accuracy

We do not guarantee that all information on our site is up-to-date, accurate, or complete. Our content is intended for general informational purposes only and should not be relied upon solely for decision-making. Use this information at your own risk.

We may provide historical information on our site, but please note that such information is not current and is solely for your reference. We reserve the right to change content without obligation to update.

Section 4 – Changes to Services and Pricing

We reserve the right to adjust prices without prior notice.

Any aspect of our services may be modified or discontinued at our discretion without prior notice, and we will not be liable to you or any third party for such changes.

Section 5 – Products and Availability

You may be able to purchase certain products exclusively through our website. Returns or exchanges may be limited due to product availability.

We make every effort to display product images and colors accurately; however, we cannot guarantee that your monitor will display colors correctly.

We reserve the right to limit product availability and modify any product descriptions, prices, or offers at any time without prior notice.

Section 6 – Billing and Account Accuracy

We reserve the right to refuse any order for any reason. This includes limiting or canceling orders placed with the same credit card, billing address, or customer account. If we suspect fraudulent activity, we may restrict or prohibit orders.

It is your responsibility to provide accurate and current account information, including email address and payment details.

For more information, please refer to our Returns Policy.

Section 7 – Third-Party Tools

We may provide access to third-party tools that we do not monitor or control. Use of these tools is at your own risk and discretion. We are not liable for any issues arising from the use of these tools.

New features or services may be added to our website in the future, and these Terms of Service will apply.

Section 8 – External Links

Our site may include links to third-party content or websites. We are not responsible for the accuracy or content of these external materials. Any dealings you have with third parties are at your own risk, and you should review their policies before engaging.

Section 9 – User Feedback and Submissions

If you send us submissions such as ideas or suggestions, you grant us the right to edit, copy, publish, and otherwise use these comments without restriction.

We reserve the right to monitor, edit, or remove content that we deem inappropriate or in violation of our Terms of Service.

Section 10 – Personal Data

To shop with us, you must agree to our Privacy Policy.

Section 11 – Errors and Omissions

Occasionally, there may be inaccuracies or errors in product information or pricing on our site. We reserve the right to correct these errors and update information without liability.

Section 12 – Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site for any illegal purposes or to solicit others to engage in unlawful acts. This includes violating intellectual property rights, submitting false information, or distributing harmful code.

Section 13 – Disclaimer of Liability

We do not guarantee the uninterrupted or error-free operation of our services. By using our services, you acknowledge that you do so at your own risk. Our services are provided “as is” and we are not liable for any indirect, incidental, or consequential damages resulting from your use.

Section 14 – Indemnification

You agree to indemnify and hold harmless Sleep Token Merch and its affiliates from any claims arising from your breach of these Terms of Service or any applicable laws.

Section 15 – Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.

Section 16 – Termination

These Terms remain in effect until terminated. You may terminate this agreement at any time. We reserve the right to terminate access to our services if you violate any terms.

Section 17 – Stock Disclaimer

We prioritize providing high-quality products sourced from trustworthy suppliers. While we strive to fulfill your orders, we cannot guarantee stock availability.

Section 18 – Entire Agreement

These Terms of Service constitute the entire agreement between you and us regarding the use of our services and supersede any prior agreements.

Section 19 – Governing Law

These Terms are governed by the laws of the jurisdiction in which we operate.

Section 20 – Amendments to Terms of Service

We may update or modify these Terms at any time. You are responsible for reviewing these changes, and your continued use of the site constitutes acceptance of the new Terms.

Section 21 – Contact Us

If you have any questions about these Terms, please contact us at support@shopsleep-token.com.